Friday 28 April

Thousands of Sheffield motorists who pay to park using their mobile phone, by text, app or via the web won’t have to pay extra for the service – and it will soon be available throughout the city for the first time.

Sheffield City Council has announced a new provider for its cashless parking payment scheme, which launches on Tuesday, May 2. Initially it will launch in the city centre but is soon set to be rolled out to all pay and display parking bays across the city over the next few weeks for the very first time.

New provider Pay By Phone doesn’t charge motorists a fee to use its service – meaning it costs people exactly the same to park using text,  on the website, via a mobile app or telephone as it does to put cash into a meter.

The only optional cost offered by the service is to receive texts which warn motorists that their parking space is about to run out – but subscribers can opt out of receiving these messages.

The provider will take over from previous supplier RingGo next Tuesday, before extending the service to areas such as Hillsborough, Broomhill and Sharrow over the next few weeks.

This extension into pay and display outside the city centre has been in response to feedback from customers and businesses, ensuring it’s easier and more convenient to park in council pay and display locations.

New signs will start appearing in the city centre car parks and on Pay and Display machines in the coming days with the new details, but the actual changeover will happen on 2 May 2017.

For now motorists are encouraged to keep using the existing provider, RingGo, but are advised to prepare for the switch over by setting up an account and downloading the app with Pay By Phone in advance of next week’s launch.

Ben Brailsford, Parking Services Manager at Sheffield City Council, said: “This new provider will give motorists across the city more flexibility when it comes to parking their vehicle.

“We’ve all been in the situation where we don’t have the exact change needed for a meter and the new cashless system is easy to use, doesn’t cost extra and gives drivers another option to explore.

“We’re also introducing the scheme to other parts of the city for the first time meaning everyone who uses their car across the city can park with ease and flexibility.”

Motorists can download the Pay By Phone app from their mobile phone or tablet, or log on to the website,, to register their details.